Compliance &Security

We maintain the highest standards of legal compliance and data security to protect your business, your leads, and your members. Our AI systems are designed with compliance at their core.

Your Trust is Our Priority

Every campaign we run, every AI interaction, every email we send, and every piece of data we handle is processed according to the strictest legal and ethical standards. Your reputation and your leads' privacy are paramount.

Our Compliance Framework

AI System Compliance

Our AI lead response system operates within strict ethical and legal guidelines

  • Human oversight of all AI communications
  • Opt-out mechanisms honored immediately
  • Lead data encrypted and securely stored
  • Regular AI training on compliance updates

CAN-SPAM Act Compliance

All email marketing campaigns comply with CAN-SPAM Act requirements

  • Clear sender identification in all emails
  • Honest subject lines and content
  • Visible unsubscribe options in every email
  • Honor opt-out requests within 10 business days
  • Physical address included in all communications

TCPA Compliance

SMS and calling campaigns follow Telephone Consumer Protection Act guidelines

  • Express written consent for all SMS communications
  • Clear opt-in processes with terms disclosure
  • Immediate STOP command recognition
  • Time-of-day restrictions for calls and texts
  • Documented consent records maintenance

GDPR Compliance

Data protection and privacy rights for all users, regardless of location

  • Lawful basis for data processing
  • Right to access personal data
  • Right to data portability and deletion
  • Data breach notification procedures
  • Privacy by design implementation

Industry Best Practices

Following established marketing and business practice standards

  • Authentic review generation only
  • Transparent pricing and guarantee terms
  • Clear service descriptions and expectations
  • Regular compliance training for team members
  • Third-party compliance audits

Security Certifications

SOC 2 Type II

Security, availability, and confidentiality controls

Certified

GDPR Compliant

European data protection regulation compliance

Verified

PCI DSS Level 1

Payment card industry data security standard

Compliant

Data Security Measures

Technical Safeguards

  • 256-bit SSL encryption for all data transmission
  • AES-256 encryption for data at rest
  • Multi-factor authentication required
  • Regular security vulnerability assessments

Operational Security

  • Background checks for all team members
  • Role-based access controls
  • Regular compliance training programs
  • 24/7 security monitoring and incident response

Transparency and Reporting

Regular Compliance Audits

We conduct quarterly internal audits and annual third-party compliance reviews to ensure ongoing adherence to all regulations.

  • • Quarterly internal compliance reviews
  • • Annual third-party security audits
  • • Continuous monitoring of regulatory changes
  • • Prompt implementation of compliance updates

Incident Response

In the unlikely event of a security incident, we have established procedures to quickly identify, contain, and resolve issues.

  • • 24-hour incident detection and response
  • • Immediate client notification procedures
  • • Detailed incident investigation and reporting
  • • Remediation and prevention measures

Compliance Questions?

Our compliance team is available to answer any questions about our security practices, data handling, or regulatory adherence.

Compliance Officer: info@onexscale.com
Security Team: info@onexscale.com
Phone: (754) 306-5903